wacrm turns a single WhatsApp Business number into a shared inbox, a sales pipeline, and an automation engine, connected directly to Meta's official Cloud API under your own WhatsApp Business Account, not a shared reseller number.
Most businesses that grow past one person on WhatsApp hit the same wall.
The moment more than one person needs to reply on WhatsApp, things break down fast:
We didn't bolt WhatsApp onto a generic CRM as an afterthought. wacrm is built WhatsApp-first: the inbox, the pipeline, and the automation engine all assume that's where your customer conversation actually lives.
Six systems that work off the same conversation, the same contact, the same source of truth.
Every WhatsApp conversation lands in one place, visible to your whole team. Assign a chat to the right person, leave an internal note only your team can see, and never lose a thread because someone was offline.
Every person who messages you gets a real contact record, not just a phone number in a chat list. Custom fields, tags, and full conversation history, built up automatically as they interact with you.
Track a deal from first message to close without ever leaving the conversation. Move a contact through stages, see where every lead actually is, and stop losing deals to "I thought someone else was following up."
Send a Meta-approved WhatsApp template to a segmented list, at scale, and watch delivery in real time. No more forwarding a message to a hundred people one at a time.
Set up rules visually. No code and no developer required. Trigger a reply on a keyword, tag a contact automatically, hand a conversation off to a human when the bot hits its limit.
Let an AI agent handle first-line replies and common questions, trained on your own knowledge base, with a human always one click away when it's out of its depth.
WhatsApp is already your most-used channel. It's time your CRM treated it that way.
From an existing WhatsApp Business number to a working shared inbox, in three steps.
Link an existing WhatsApp Business number through Meta's official Embedded Signup, no manual API wrangling required.
Add teammates with roles (admin, agent, or viewer) and everyone sees the same shared inbox from day one.
Build a reply rule, a pipeline stage, or a broadcast segment, and let the system carry the routine work.
Most WhatsApp CRM tools route your customer conversations through their own reseller platform. wacrm doesn't.
wacrm is a SaaS product, we run and maintain the infrastructure for you, but every message goes straight to Meta's WhatsApp Cloud API. There's no third-party reseller platform sitting between you and your customer's messages, and no vendor who can raise prices, change terms, or hold your customer history hostage.
Your WhatsApp Business Account is registered under your own Meta Business Manager, not a shared reseller account. That means your number, your quality rating, and your messaging limits belong to you, not to us.
You need a WhatsApp Business Account on Meta's Cloud API. We walk you through connecting it, whether you already have one set up or are starting fresh.
Yes, that's the whole point. wacrm gives every teammate their own login while all of them work from the same shared inbox on one WhatsApp Business number.
Message data is stored on infrastructure we operate for you, not routed through a third-party reseller's black box. See our Privacy Policy for the full detail.
No. wacrm is a SaaS product, India-Shine operates and maintains all the infrastructure. Your WhatsApp Business Account stays registered under your own Meta Business Manager, so it's never a shared reseller number.
Reach out via the Request Access button above. We onboard new teams directly, connect your WhatsApp number, and get you into a working inbox.